Contact & Call Centers
eCommerce Consortium Solutions is dedicated to developing solutions that optimize
customer interactions and improve customer care. eCommerce Consortium Solutions has a rich
history of providing state-of-the-art technical innovations tailored to the specific needs
of the contact center industry. eCommerce Consortium Solutions has established a
record of leading-edge contact center innovation and unparalleled service. Many
teleservices companies trust eCommerce Consortium to provide their contact center
With the number of calls coming into your contact center for assistance mandates that
your representatives have fast and easy access to the most current and accurate product or
Our Knowledge Enabled solutions provide you with the technology edge to deliver
accurate information quickly to your customers through either email or telephone requests.
eCommerce Consortium also enables you with the technology to provide customers direct
access to information online, giving you the edge over your competition.